Meet The Team

At Gentlemens Resale, we are a small but passionate team dedicated to bringing you the best in new and pre-loved designer fashion at affordable prices.

Each member of our team plays an essential role in ensuring your shopping experience is smooth, enjoyable, and memorable. From hand-picking the finest items to answering your queries with a personal touch, we’re all committed to providing the best service and products possible.

Chris – Director & Head of Purchasing

Chris is the visionary behind Gentlemen’s Resale, bringing his extensive experience and passion for designer clothing to every aspect of the business. As our Director and Head of Purchasing, Chris is responsible for sourcing the best pre-loved designer pieces and ensuring our collection is both diverse and high-quality.

With a deep love for luxury fashion, Chris has an exceptional eye for spotting timeless, high-value pieces that stand out in both style and condition. His knowledge of designer brands and trends means that our inventory is always fresh, relevant, and carefully curated to appeal to all tastes and preferences.

Chris’s background in team management gives him a unique approach to leadership, ensuring that the purchasing process is streamlined, efficient, and constantly evolving. His ability to work closely with the team to secure premium items while maintaining excellent relationships with suppliers and partners is a testament to his dedication and expertise. His attention to detail, combined with his leadership skills, ensures that Gentlemen’s Resale consistently offers the best of luxury fashion.

His passion for designer clothing is matched by his commitment to providing customers with a top-notch shopping experience. Under Chris’s guidance, you can trust that every item in our store has been carefully selected to meet the highest standards, bringing you only the finest pieces at an affordable price.

Chris is an integral part of the team, and his dedication to both quality and customer satisfaction ensures that Gentlemen’s Resale continues to be your trusted source for luxury fashion.

Jackie – Head of Product Preparation

Jackie is the heart and soul of our product preparation process at Gentlemen’s Resale, overseeing every step to ensure that each item we offer is in pristine condition and ready for you to enjoy. As our Head of Product Preparation, Jackie brings an expert level of care and attention to detail, ensuring that every piece in our collection is graded and prepared to the highest standard.

One of Jackie’s key responsibilities is the grading of each item—carefully inspecting each piece for its condition, authenticity, and any signs of wear. Whether it’s a simple t-shirt or a stylish pair of jeans, Jackie ensures that every item is evaluated thoroughly so you can shop with confidence knowing exactly what to expect.

Jackie also oversees the washing, ironing, and storing of every item. She makes sure that all garments are professionally cleaned and pressed, restoring them to their best possible condition before they make it to our customers. From delicate fabrics to sturdy leathers, Jackie uses the appropriate techniques to ensure that each piece is treated with the utmost care. She takes great pride in ensuring that every item is stored properly to maintain its quality while it awaits its new owner.

Her meticulous attention to detail means that you can trust that every product from Gentlemen’s Resale is ready for you to wear, looking and feeling like new. Jackie’s dedication to excellence ensures that only the best items make it into our collection, and her passion for delivering the highest quality is reflected in every order we ship out.

With Jackie overseeing product preparation, you can be confident that you’re receiving items in the best possible condition, ready to make a statement and stand the test of time.

Will – Director and Head Of Sales & Marketing

With over 20 years of experience in customer service and compliance, Will is the driving force behind the success of Gentlemen’s Resale. As our Head of Sales & Marketing, he brings a wealth of expertise and a deep understanding of what it takes to create a seamless and trustworthy shopping experience for our customers.

Will’s background in customer service means that he’s always focused on putting the customer first. His commitment to ensuring every interaction is positive, efficient, and satisfying is at the heart of our company’s ethos. Whether it’s helping customers find that perfect designer piece or making sure they’re informed and confident in their purchase, Will is dedicated to delivering exceptional service at every step.

Along with his customer service expertise, Will has a strong background in compliance, ensuring that all our operations are in line with the highest standards of industry practices. His attention to detail and dedication to transparency means you can shop with confidence, knowing that every item we offer has been carefully inspected and is fully authentic.

Amy – Head of Dispatch

Amy is the meticulous and dedicated Head of Dispatch at Gentlemen’s Resale, and her passion for precision and quality ensures that every order is handled with the utmost care. With a keen eye for detail and a strong commitment to excellence, Amy leads our dispatch team in ensuring that every item reaches our customers in perfect condition, on time, and exactly as described.

Her approach is all about quality over quantity—Amy’s focus is on ensuring that every item is carefully packaged and dispatched with attention to every last detail. She understands that all items deserve a special touch, and she treats each order as if it were her own. From secure packaging to making sure your order is accurate, Amy’s commitment to perfection shines through in every aspect of our dispatch process.

Amy also brings her exceptional customer service skills to the team. She knows that the dispatch process is a vital part of the customer experience, and she ensures that all orders are fulfilled promptly, with clear communication and the care that our customers deserve. Whether it’s ensuring your items are delivered on time or addressing any specific requests you may have, Amy is dedicated to providing the highest level of service.

Thanks to Amy’s leadership and attention to detail, you can be sure that your order will be handled with the care it deserves, delivering a seamless and enjoyable shopping experience from start to finish. She is a key part of the Gentlemen’s Resale team, ensuring that quality and customer satisfaction remain at the forefront of everything we do.